Writing
Essays & notes
Salesforce & Agentforce
7 min readDreamforce 2026: The Agentic Enterprise Meets Its ROI Reckoning
Salesforce's agentic enterprise pitch is compelling on stage. Whether it's compelling on a purchase order is the story that actually matters this year.
AI systems & architecture
8 min readHow Much Should You Trust an AI Agent?
Agent autonomy shouldn't be all or nothing. It should depend on the risk of being wrong.
AI systems & architecture
4 min readAI Agents vs. Workflows: Not Everything With an LLM Is an AI Agent
Why sending an email after answering a question doesn't make an LLM an AI agent — and how to actually tell workflows and agents apart.